Privacy Policy

At PC Fresh, we are committed to protecting your privacy. This policy explains how we handle your personal information when you use our website and services.
 

1. The Information We Collect

We only collect the information necessary to provide our PC cleaning services, collected through service form. This includes:

• Name: To identify you and personalize our service.

• Phone Number: To contact you regarding your booking or enquiry.

• Address: To visit your location and perform the cleaning service.
   

2. How We Use Your Information

We use your data strictly for:

• Responding to enquiries made via our website.

• Scheduling and carrying out PC cleaning appointments.

• Internal business record-keeping.
   

3. Data Retention (How long we keep it)

We believe in "data minimization." We only keep your personal details until the work has been completed. After this period, your personal contact information is securely deleted from our active records, except for basic transaction details required for tax and accounting purposes.

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4. Third-Party Services (Wix)

Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to list our services to you. Your data may be stored through Wix’s data storage, databases, and the general Wix applications. They store your data on secure servers behind a firewall. Wix utilises cookies to improve user experience. 
 

5. Your Rights

Under UK GDPR, you have the right to:

• Ask us what data we hold about you.

• Request that we correct or delete your data before completion..

• Withdraw your consent for us to contact you.

• Complaint can be submitted to ICO for any concerns. 
   

6. Contact Us

If you have any questions about this policy or want your information removed, please contact us at:

Email: DC@PCFresh.co.uk

Phone: 07748724223